Low Income Home Energy Assistance Program
LIHEAP is a block grant program administered by the U.S. Department of Health and Human Services (DHHS). It is designed to lower the energy burden for low-income households, who pay a high proportion of household income for home energy costs, by paying benefits for home energy bills. LIHEAP assists households with heating costs during the winter season and cooling costs during the summer season. LIHEAP only assists residential applicants; businesses are excluded from receiving the benefit.
LIHEAP in Arkansas is operated by a network of fifteen (15) Community Action Agencies (CAAs), which serves all seventy-five (75) counties.
Arkansas LIHEAP offers two types of benefit payments:
- 1. Regular: this benefit is based on household size and income.
- 2. Crisis: the crisis benefit is a payment up to $500 dollars that depends on the amount of help a household presents as being necessary.
LIHEAP Eligibility in Arkansas is based on both 60% of State Median Income and 150% of Federal Poverty Guidelines. Review the LIHEAP Eligibility Chart below to see if your household is income eligible for benefits.
How to Apply
- Review the CAA Contact List below
- Determine which CAA serves your residence area
- Contact the CAA for application instructions
- Complete the application form
- Submit the application along with the following to the CAA:
- Photo ID
- Social Security Card – Applicant
- Social Security Number(s) – all household members
- Proof of Income (Earned & Unearned)
- Copies of most recent Utility bills
- Proof of Residency
NOTE: after reviewing your application, the CAA may request additional information or documentation to process the application. Reply within 10 days of receiving the request.
If an applicant chooses to submit their household’s application or supporting documentation electronically, the applicant should first contact the CAA to find out the most secure method to transmit personal information.
When to Apply
LIHEAP applications are accepted through the CAAs on a first-come, first served basis typically from January-April 30 and from July to September 30 of each year. Households should contact their local CAA to obtain an application.
Unless instructed, do not submit more than one application per program per benefit type.
Where to Apply
Apply through the CAA that is responsible for your area. Contact the agency for location instructions.
- CAA Contact List
- Detailed LIHEAP State (Model) Plan
- LIHEAP Application Form
- LIHEAP County Map
- LIHEAP Electric Benefit Charts
- LIHEAP Fuel Oil Chart
- LIHEAP Income Eligibility Chart
- LIHEAP Natural Gas Benefit Chart
- LIHEAP Propane Benefit Chart
- LIHEAP Wood, & Pellets Benefit Chart
- Federal Poverty Guidelines (https://aspe.hhs.gov/poverty-guidelines)
- Arkansas State Median Income
- Request for Appeal Hearing